For COVID-19 testing and travel information, please visit https://covid.ri.gov/covid-19-prevention/travel-tofrom-ri.

Accessibility

WHEELCHAIR OR SIMILAR ASSISTANCE

If you need wheelchair or similar assistance, be sure to notify your airline directly at the time of booking, anytime up until the day of travel, or with an airline representative at the airport.  A list of airline contact numbers can be found on our “airline” page.  If you need assistance from the curb, parking area, or Rental Car return area, to get into the terminal, please call 401-737-3300.

REASONABLE ACCOMMODATION

 

In accordance with Title II of the Americans with Disabilities Act (ADA), it is the policy of the Rhode Island Airport Corporation (RIAC or Airport) to provide individuals with disabilities with a reasonable modification to its policies, practices, and procedures to ensure access to Airport programs, facilities, and activities. Whenever possible, individuals should make such requests for modifications before RIAC is expected to provide the modification. Further information can be found in RIAC’s ADA Policy . A reasonable accommodation request may be made by the person with the disability, or by another person on behalf of the disabled person, and may be made to the Airport or to a stakeholder directly. Reasonable accommodation requests can be made to the Airport via the ADA Coordinator using the contact information found below. If the request is made outside of business hours (M-F, 8AM-5PM), please contact RIAC Dispatch at 401-691-2247

 

Brittany Morgan Esq.

ADA Coordinator

Rhode Island Airport Corporation

2000 Post Road

Warwick, RI 02886

Email: bmorgan@pvdairport.com

Phone: 401-691-2288 


ELEVATOR LOCATIONS

There are three elevators inside the terminal. When facing the terminal building, they are located:

  1. Immediately to the left of the escalators in the center of the building (glass elevator)
  2. On the far left
  3. On the far right where the Interlink bridge meets the terminal building

49 CFR Part 21 Unlawful Discrimination
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that "no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance." 42 U.S.C. Section 2000d. The Rhode Island Airport Corporation, and its employees, airport operators, lessees, tenants, concessionaires, contractors and airlines will not deny public services, employment and program opportunities to any person at Rhode Island T. F. Green International Airport due to race, color, national origin, and disability or be otherwise subjected to discrimination pursuant to the Code of Federal Regulations, Department of Transportation, Part 21 -Title VI of the Civil Rights Act of 1964.

Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI should report the complaint to the Disability/Title VI Coordinator at 401-691-2288 or in person by filing a complaint at the information booth at the airport.

Discriminatory allegations may also be filed with the Federal Aviation Administration:

Federal Aviation Administration
Office of Civil Rights
1800 Independence Avenue, S.W.
Washington, D.C. 20591

Click here for more information.

Grievance or Complaint Procedures Under the Americans with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) protects individuals from discrimination on the basis of disability in the services, activities, programs, benefits, and/or facilities of the Rhode Island Airport Corporation (RIAC).This Grievance Procedure is established to meet the requirements of the ADA, and to provide a process to ensure better service to all customers using Rhode Island T.F. Green International Airport and other RIAC facilities. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, benefits, or facilities of RIAC, its tenants, or service providers. RIAC’s HR Policies and Procedures govern employment-related complaints of disability discrimination. The link below provides an explanation of the ADA Compliant Procedure, as well as, a Complaint Form to be filed with RIAC.  RIAC's ADA Coordinator is Brittany Morgan who can be reached at 401-691-2288 or via email at bmorgan@pvdairport.com.

ADA Complaint Procedure and Complaint Form

Limited English Proficient Persons Information

If you need language assistance while at the airport  please visit the Information Booth located on the lower level of the airport terminal.  Or call ext.262 from any courtesy phone in the terminal.  We have employees that speak many languages available to help.  A translator service can also be contacted if necessary.